Grand Velas Riviera Maya Hotel - Playa del Carmen

ex. Grand Velas All Suites & Spa Resort, Riviera Maya

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Velas Riviera Maya Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Scuba diving

Horseback riding

Wind surfing

Water skiing

Snorkeling

Boating

Kayaking

Cycling

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Elegant accommodations, gourmet culinary tour dining experience, a deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas Riviera Maya an ideal choice for leisure and business travelers, located just 5 minutes away from downtown Playa del Carmen and 35 minutes from Cancun International Airport.

Guests enjoy private terraces with plunge pools and incredible ocean views, space for in-room massage tables, and interior Jacuzzis.

Number of rooms:   539.

Rooms

The resort’s exquisite all-suite accommodations embody luxury living with contemporary Mexican décor and amenities such as oceanfront and jungle terraces with private plunge pools, in-room massage tables, whirlpool bathtubs, 42” plasma screen TVs, wireless Internet access, and 24-hour room service, CD/DVD player, a multi-line phone as well as high-speed wireless internet service and an in-room safe to accommodate a laptop computer.

Additionally, each of our 491 spacious suites offers stunning ocean or lush jungle views, and 1000+ square feet of living space.

Besides there are spacious family-friendly suites with jungle views.

All the suites offer interior Jacuzzis and terraces.

Dining options

15 food and beverage outlets between three all-day restaurants, five gourmet restaurants and bars from guest to enjoy. Also a 24-hour in suite service is also offered.

Services

The deluxe convention center offers more than 91,547 square feet of flexible event space that can be divided into as many as 32 small meeting rooms.

Two large convention areas easily accommodate up to 3000 guests.

The hotel’s team of professional meeting and event planners can help you coordinate a successful event complete with catering services, technical equipment, and group activities.

Leisure

An impressive 78,000 sq ft Spa with 40 Spa Suites and a hydrotherapy area is located in the heart of the property, separate fitness center and a kids club.

SPA Treatments & Services include "Riviera Maya Water Journey" Hydrotherapy circuit.

Popular tourist attractions and activities in Riviera Maya include touring the ancient Mayan ruins of Chichen Itza and Tulum, snorkeling and scuba diving the coral reefs of Cozumel, and swimming with dolphins at local eco parks.

Golf, fishing, boating, shopping, and dancing are also fun activities available in Riviera Maya.

Additional features

The additional services include: special wine and imported liquors, laundry & dry cleaning, beauty parlor, art & ceramic workshop, long distance calls, tours & transportation, shops & boutique, wireless internet service, doctor consultations & diagnosis, travel agency, car rental, baby sitting services, airport-hotel-airport transportation etc.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free public parking is possible on site.
  • Free private parking is possible on site.

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Boating
  • Horseback riding
  • Cycling
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Volleyball

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • DVDs/Videos for children
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Free cabanas
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Rainforest view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Separate sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror
  • Fan/Extractor
  • In-room jacuzzi
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Espresso maker

Bedroom

  • Paid bed linen & towels
  • Premium bedding
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Hi-Fi
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    7.9km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    539

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The resort’s exquisite all-suite accommodations embody luxury living with contemporary Mexican décor and amenities such as oceanfront and jungle terraces with private plunge pools, in-room massage tables, whirlpool bathtubs, 42” plasma screen TVs, wireless Internet access, and 24-hour room service, CD/DVD player, a multi-line phone as well as high-speed wireless internet service and an in-room safe to accommodate a laptop computer.

Additionally, each of our 491 spacious suites offers stunning ocean or lush jungle views, and 1000+ square feet of living space.

Besides there are spacious family-friendly suites with jungle views.

All the suites offer interior Jacuzzis and terraces.

Grand Velas Riviera Maya Grand Class Suite Grand Class King SuiteGrand Velas Riviera Maya Grand Class Suite Grand Class King Suite
Grand Class Suite
Bed type: 1 King or 2 Queen beds or Double Bed or 2 Single beds
Size: 128m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Decorated with exquisite Mexican artwork, these luxurious suites feature lounge areas with sofas and bathrooms with a spa tub and space for a massage table. Enjoy entertainment conveniences, such as Wi-Fi, plasma screen TVs and DVD/CD/MP3 players. Soak up breathtaking views of the Caribbean Sea on your terrace with a plunge pool.

Room facilities
    Grand Velas Riviera Maya Grand Class Presidential Suite
    Grand Class Presidential Suite
    Check Prices
    — Less information+ More information

    A luxurious Riviera Maya retreat, this magnificent 2793 sq. ft. suite features imported furniture, local artwork, and a private pool on the furnished terrace with sublime Caribbean views. This two-bedroom suite entertains with iPod docks and 42" TVs, living and dining rooms and a stocked bar with selections from our wine cellar. Indulge in butler service, VIP airport transportation and rejuvenating massages.

    Grand Velas Riviera Maya Ambassador Suite Ambassador KingGrand Velas Riviera Maya Ambassador Suite Ambassador King
    Ambassador Suite
    Bed type: 1 King or 2 Queen beds or King Size bed or Double Bed
    Size: 118m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Perfect for a family vacation, these Riviera Maya luxury suites feature private terraces with extraordinary views of the sparkling sea. Enjoy family-pleasing features such as an interior Jacuzzi, mini-bar, cable/satellite TV with premium channels and pay-per-view movies, CD/DVD player, multi-line phone, free wireless internet and a safe to accommodate a laptop.

    Room facilities
      Grand Velas Riviera Maya Zen Grand Suite AGrand Velas Riviera Maya Zen Grand Suite AGrand Velas Riviera Maya Zen Grand Suite A
      Zen Grand Suite
      Bed type: Double Bed or 2 Single beds or 2 King Size beds
      Size: 110m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      With 1184 square feet of space, these suites feature a private terrace with jungle views, and personal and entertainment amenities, including 42” plasma TV with premium channels, CD/DVD player, multi-line phone, Wi-Fi and a safe to accommodate a laptop. Mix a drink from the mini bar and embrace the tranquility of the Mayan jungle.

      Room facilities
        Grand Velas Riviera Maya Ambassador Pool Suite Ambassador Pool KingGrand Velas Riviera Maya Ambassador Pool Suite Ambassador Pool King
        Ambassador Pool Suite
        Bed type: 1 King or 2 Queen beds or King Size bed or Double Bed
        Size: 118m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Enjoy a relaxing family vacation on the Riviera Maya in oceanfront suites with a plunge pool on the terrace overlooking the Caribbean Sea. Each 1,270 square foot suite features touch-screen telephones, and a spacious bathroom with a Jacuzzi, rain shower and space for a spa treatment. Relax in the living area and enjoy a radiant sunset over the Riviera Maya coast.

        Room facilities
          Grand Velas Riviera Maya Zen Grand Pool Suite AGrand Velas Riviera Maya Zen Grand Pool Suite A
          Zen Grand Pool Suite
          Bed type: Double Bed or 2 Single beds or 2 King Size beds
          Size: 110m2
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Romantic ambience coupled with elegance describes the beauty of these suites with a private plunge pool on the terrace - the perfect atmosphere to enjoy the natural beauty of the Riviera Maya. These exquisite Riviera Maya suites feature 42” TV with premium channels, CD/DVD player, multi-line phone, wireless internet, safe and a stocked mini bar.

          Room facilities
            Grand Velas Riviera Maya Ambassador Governor Suite
            Ambassador Governor Suite
            Bed type: 1 King or 2 Queen beds or King Size bed or Double Bed
            Size: 118m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Our Ambassador Governor Suites shower you in luxury and peaceful ambiance. These expansive suites feature an oceanfront terrace with spectacular views and a private plunge pool. The bathroom is a space for serenity, with a Jacuzzi and room to have a relaxing massage. Enjoy a 50-minute massage per day, private butler service, and VIP airport transportation.

            Room facilities
              Grand Velas Riviera Maya Ambassador Presidential
              Ambassador Presidential
              Check Prices
              — Less information+ More information

              Experience the luxury of two-bedroom Presidential Suites with terraces with a plunge pool overlooking the sea. Soft colors create a soothing ambiance for relaxing with a drink from your private bar. Enjoy the refreshing rain showers in your bathroom or soak in the Jacuzzi. Enjoy a 50-minute massage, butler service, and VIP airport transportation. Each sensory detail is idyllic.

              Grand Velas Riviera Maya Zen Grand Presidential Suite
              Zen Grand Presidential Suite
              Check Prices
              — Less information+ More information

              Designed for serenity, this luxurious suite offers a dramatic view of nature from the garden. Blending indigenous wood and stone, Mexican artwork and modern accents, this two-bedroom suite features two bathrooms with rain showers and a Jacuzzi, living and dining space, and windows looking out to the terrace with a plunge pool. Indulge in a massage, butler service, and VIP airport transportation.

              How to reach hotel

              hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                7.9km
              Airports
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                539

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Grand Velas Riviera Maya Location

              Legend
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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              What's nearby.

              The nearby attractions include Terminal Foranea de autobuses ADO in 400m, 28 de Julio Square in 500m, Church of Guadalupe in 1.9km, Playa del Carmen Maritime Terminal in 1.1km.

              Cancun, Hotel Zone is in 45 minutes, Isla Mujeres in 20 minute ferry ride from Cancun, Playa del Carmen, 5th Avenue in 5 minutes, Chichen Itzá in 3 hours, Aktun Chen in 1 hour, Tulum Ruins, archeological site in 45 minutes, Xel-Ha in 45 minutes etc.

              Local Attractions

              • Cenote Chaak Tun - 5.2km
                Av. Juarez, Playa del Carmen
              • Cavernas Chaaktun - 5.2km
                Playa del CarmenMexico
              • Temazcal Natura - 6.3km
                Monte de los Cibeles, Playa del Carmen
              • Whale Shark Tour - 5.2km
                Playa Del Carmen-Isla Mujeres -Holbox
              • Sian ka'an Jeep Tour Expedition - 6.3km
                Monte de los Cibeles, Playa del Carmen

              Getting there.

              Situated along 1,640 ft of glorious white sand beach of Mexico stunning Caribbean coast, the new Grand Velas All Suites and Spa Resort Riviera Maya redefines category in luxury at all-inclusive. Lush tropical Yucatan jungle surrounds the resort with captivating appeal. Cancun International Airport is just 35 minutes, while downtown Playa del Carmen is just 5 minutes away.

              Getting around.

              The public transportation is available near the hotel.

              Parking is available onsite for guests travelling by car.

              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                539

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Hotels nearby
              Cities nearby

              Grand Velas Riviera Maya Reviews

              Guest reviews are submitted by our customers after their stay at Grand Velas Riviera Maya

              Average guest rating

              9.4out of 10
              Exclusive
              Based on 28 reviews

              Rating by category:

              Service
              9.6
              Rooms
              9.8
              Value
              8.9
              Location
              9.7

              Individual guest reviews

                How to reach hotel

                hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  7.9km
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  539

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge