Grand Velas Riviera Maya Hotel - Playa del Carmen

ex. Grand Velas All Suites & Spa Resort, Riviera Maya

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Velas Riviera Maya Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Private plunge pool

Overview

Grand Velas Riviera Maya Hotel is situated next to tropical sandy beaches and features a sun deck, an infinity pool and a health club. Grand Velas Riviera Maya Hotel has been welcoming guests to its designer rooms since 2008.

This hotel is located in a resort area, 5.2 km from Church of Guadalupe, Nuestra Senora del Carmen Catholic Church and Chankanaab Park. The property is set within 8 km distance from Playa del Carmen city center.

Welcoming guests with a night club, an indoor swimming pool and a picnic area, the hotel is placed next to restaurants and a theme park.

The hotel enjoys a perfect location within 45 minutes' drive from Cancun International airport.

Rooms

Grand Velas Riviera Maya Hotel of 4 floors features rooms offering a breathtaking view along with a heating system, a safe, Wi-Fi, satellite TV and a balcony as well as luxurious bathrooms. Some rooms come with a view of the Caribbean Sea. They are furnished with a contemporary décor.

Eat & Drink

Breakfast is offered in the dining area every morning. The hotel’s stunning restaurant serves a variety of Italian dishes. Guests are invited to the Poolside bar to unwind with a drink.

Services

Currency exchange, parking and a baggage storage along with computer equipment, a meeting room and a banquet hall are also at guests' disposal.

Relax

On-site children facilities feature babysitting, a mini club and a game room. Such fitness options as fitness classes, a gym and yoga classes are available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   539.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • Limited time reception
  • VIP check-in/ -out
  • Late check-in
  • Reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Boating
  • Aqua fitness
  • Water skiing
  • Horseback riding
  • Cycling
  • Tennis
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Aerobics

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Free cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view
  • Rainforest view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Living room
  • Separate sitting area
  • Dressing area
  • Private plunge pool
  • Patio
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Espresso maker

Bedroom

  • Paid bed linen & towels
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    7.9 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    539

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Grand Velas Riviera Maya photos Room Grand Class King Suite
Grand Class Suite
Bed type: Double bed or 1 King-size bed or 2 Queen-size beds or Sleeping arrangements for 3 persons
Size: 110 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Decorated with exquisite Mexican artwork, these luxurious suites feature lounge areas with sofas and bathrooms with a spa tub and space for a massage table. Enjoy entertainment conveniences, such as Wi-Fi, plasma screen TVs and DVD/CD/MP3 players. Soak up breathtaking views of the Caribbean Sea on your terrace with a plunge pool.

Room facilities
    Grand Velas Riviera Maya photos Room Grand Class Presidential Suite
    Grand Class Presidential Suite
    Check Prices
    — Less information+ More information

    A luxurious Riviera Maya retreat, this magnificent 2793 sq. ft. suite features imported furniture, local artwork, and a private pool on the furnished terrace with sublime Caribbean views. This two-bedroom suite entertains with iPod docks and 42" TVs, living and dining rooms and a stocked bar with selections from our wine cellar. Indulge in butler service, VIP airport transportation and rejuvenating massages.

    Grand Velas Riviera Maya photos Room Ambassador King
    Ambassador Suite
    Bed type: 1 Single bed or Double bed or Twin beds or King-size bed
    Size: 110 m²
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Perfect for a family vacation, these Riviera Maya luxury suites feature private terraces with extraordinary views of the sparkling sea. Enjoy family-pleasing features such as an interior Jacuzzi, mini-bar, cable/satellite TV with premium channels and pay-per-view movies, CD/DVD player, multi-line phone, free wireless internet and a safe to accommodate a laptop.

    Room facilities
      Grand Velas Riviera Maya photos Room A
      Zen Grand Suite
      Bed type: Sleeping arrangements for 3 persons or 1 Single bed or Double bed or Twin beds
      Size: 110 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      With 1184 square feet of space, these suites feature a private terrace with jungle views, and personal and entertainment amenities, including 42” plasma TV with premium channels, CD/DVD player, multi-line phone, Wi-Fi and a safe to accommodate a laptop. Mix a drink from the mini bar and embrace the tranquility of the Mayan jungle.

      Room facilities
        Grand Velas Riviera Maya photos Room Ambassador Pool King
        Ambassador Pool Suite
        Bed type: 1 Single bed or Double bed or Twin beds or King-size bed
        Size: 110 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Enjoy a relaxing family vacation on the Riviera Maya in oceanfront suites with a plunge pool on the terrace overlooking the Caribbean Sea. Each 1,270 square foot suite features touch-screen telephones, and a spacious bathroom with a Jacuzzi, rain shower and space for a spa treatment. Relax in the living area and enjoy a radiant sunset over the Riviera Maya coast.

        Room facilities
          Grand Velas Riviera Maya photos Room A
          Zen Grand Pool Suite
          Bed type: Sleeping arrangements for 3 persons or 1 Single bed or Double bed or Twin beds
          Size: 110 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Romantic ambience coupled with elegance describes the beauty of these suites with a private plunge pool on the terrace - the perfect atmosphere to enjoy the natural beauty of the Riviera Maya. These exquisite Riviera Maya suites feature 42” TV with premium channels, CD/DVD player, multi-line phone, wireless internet, safe and a stocked mini bar.

          Room facilities
            Grand Velas Riviera Maya photos Room Ambassador Governor Suite
            Ambassador Governor Suite
            Bed type: 1 Single bed or Double bed or Twin beds or King-size bed
            Size: 110 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Our Ambassador Governor Suites shower you in luxury and peaceful ambiance. These expansive suites feature an oceanfront terrace with spectacular views and a private plunge pool. The bathroom is a space for serenity, with a Jacuzzi and room to have a relaxing massage. Enjoy a 50-minute massage per day, private butler service, and VIP airport transportation.

            Room facilities
              Grand Velas Riviera Maya photos Room Ambassador Presidential
              Ambassador Presidential
              Check Prices
              — Less information+ More information

              Experience the luxury of two-bedroom Presidential Suites with terraces with a plunge pool overlooking the sea. Soft colors create a soothing ambiance for relaxing with a drink from your private bar. Enjoy the refreshing rain showers in your bathroom or soak in the Jacuzzi. Enjoy a 50-minute massage, butler service, and VIP airport transportation. Each sensory detail is idyllic.

              Grand Velas Riviera Maya photos Room Zen Grand Presidential Suite
              Zen Grand Presidential Suite
              Check Prices
              — Less information+ More information

              Designed for serenity, this luxurious suite offers a dramatic view of nature from the garden. Blending indigenous wood and stone, Mexican artwork and modern accents, this two-bedroom suite features two bathrooms with rain showers and a Jacuzzi, living and dining space, and windows looking out to the terrace with a plunge pool. Indulge in a massage, butler service, and VIP airport transportation.

              How to reach hotel

              hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                7.9 km
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of floors:
                4
              • Number of rooms:
                539

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Grand Velas Riviera Maya Location

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              • General

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              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              Local attractions

              • Cenote Chaak Tun - 5.2 km
                Av. Juarez, Playa del Carmen
              • Cavernas Chaaktun - 5.2 km
                Playa del CarmenMexico
              • Temazcal Natura - 6.3 km
                Monte de los Cibeles, Playa del Carmen
              • Whale Shark Tour - 5.2 km
                Playa Del Carmen-Isla Mujeres -Holbox
              • Sian ka'an Jeep Tour Expedition - 6.3 km
                Monte de los Cibeles, Playa del Carmen
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of floors:
                4
              • Number of rooms:
                539

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Hotels nearby
              Cities nearby

              Grand Velas Riviera Maya Reviews

              Guest reviews are submitted by our customers after their stay at Grand Velas Riviera Maya

              Average guest rating

              9.4out of 10
              Exclusive
              Based on 29 reviews

              Rating by category:

              Service
              9.6
              Rooms
              9.8
              Value
              8.9
              Location
              9.7

              Guest reviews

                How to reach hotel

                hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  7.9 km
                Airports
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  4
                • Number of rooms:
                  539

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge